AIA Longeva ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the AIA Longeva mobile application.
Information We Collect
Account Information
- Email address
- Name
- Profile information you provide (including phone number when you choose to provide it)
- Delivery or service address when you submit a biomarker test booking request through the app
- If you sign in with Google or Apple, we receive the name and email they provide
Health and Profile Information
- Height, weight, and health profile data
- Biomarkers and lab report data
- Medications and health history
- Health reports uploaded by you
- Genomic / DNA data you upload (e.g. 23andMe, AncestryDNA, MyHeritage, or VCF files), used to provide genomic signals and related insights
- Data from connected health apps and devices (e.g. steps, sleep, heart rate, blood pressure) when you connect Apple Health or Google Health Connect, used to provide health and longevity insights
Files and Reports
When you upload health reports, files are stored securely and biomarker information may be extracted to provide health insights.
On-device text recognition: when you upload or capture document images, we may use on-device OCR (Google ML Kit) on your device to extract text before any optional AI parsing.
AI Processing (OpenAI)
Certain features of AIA Longeva use AI services provided by OpenAI, a third-party provider. We send data to OpenAI only when you use those features:
- AIA Lens: your messages and conversation context are sent to OpenAI to generate responses.
- Lab report parsing: when you choose to analyze a lab report, the extracted text from your report is sent to OpenAI to identify biomarker results.
- Clinical records parsing: when you choose to analyze a clinical or medical document, the extracted text is sent to OpenAI to help identify conditions, medications, and allergies.
We only send the minimum data needed for each feature. Data is transmitted securely and used solely to provide the requested functionality. OpenAI processes this data under their privacy policy and our agreement with them, with the same or equal protection we apply to your data. OpenAI does not use your data to identify you personally. We do not sell or share your personal health data for advertising or marketing purposes.
Location Information
We may collect location information to provide environmental and health-related features (e.g. weather and regional service availability).
Voice and Microphone
With your permission, we may use microphone access only to convert your voice to text for certain features (e.g. AI Lens). We may also use microphone access, with your permission, to convert your voice to text for meal logging. We do not use voice data to identify you or for marketing.
Crash and Performance Data
The current AIA Longeva mobile application does not use Google Firebase Crashlytics and does not collect crash reports via Crashlytics.
How We Use Your Information
- Provide health tracking and insights
- Enable AI-powered features
- Improve app functionality
- Store and manage your health profile
- Facilitate biomarker test booking requests submitted through the app.
Data Storage and Security
Your data is securely stored using encrypted connections and our application backend servers and trusted hosting providers.
Third-Party Services
- OpenAI
- OpenWeatherMap
- Google ML Kit (on-device OCR)
Your Rights
You may access, modify, or request deletion of your data.
Data Sharing and Sale
We do not sell, rent, or trade your personal or health data to third parties. Your data is used solely to provide and improve AIA Longeva functionality.
User-Initiated Sharing and Export
AIA Longeva may allow you to generate, save, download, or share health and longevity summaries, including your AIA Longeva Age, related metrics, insights, and reports. These actions are initiated by you. When you choose to share or export content using your device's sharing or file functionality, the content may be provided to the person, application, or service you select. AIA Longeva does not receive the shared content through this sharing functionality and does not control how a recipient or third-party application subsequently handles information you choose to share with them.
Data Retention
We retain your information only as long as necessary to provide services. You may request deletion of your data at any time.
Account and Data Deletion
You may delete your account and associated data at any time from within the app (Profile or Settings). You may also contact hello@aialongeva.com to request deletion or for assistance.
Children's Privacy
AIA Longeva is not intended for individuals under the age of 13. We do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
Contact Us
AIA Longeva
Advanced Idea Analytics
Website: https://www.advancedideaanalytics.com
Email: hello@aialongeva.com